Reviews For 77 Central
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Looking after residents
Our 10 months have we have lived here have been great thanks to Brandon ,Manager Angela and Brandon front officeBy: Neville Verified Resident
Beautiful 3 Bedroom Apartment
Beautiful property and amazing location right in the middle of downtown Mercer Island, and walking distance to everything! ... Apartment itself was well maintained and the facilities are awesome! Very professional management staff as well! Read More about Beautiful 3 Bedroom ApartmentBy: Anonymous Verified Resident
Review (staff and lounge
The building itself is in good condition and the staff are amazing especially Brandon he always has a smile on his face ... and brings a positive attitude whenever i see him and is very helpful, the lounge has a pool table, TV , and comfortable couches with wifi in good conditions. Read More about Review (staff and loungeBy: Anonymous Verified Resident
Huge improvement
Brandon has been a great addition to 77 central. Prior to him the property did not feel managed at all. Now we can see that ... there is significant effort to catch up on areas that have been neglected through out the property. He is receptive to feedback and takes action quickly and completely. From what I can see he does all of this with a friendly and compassionate approach. I’m sure that there is much more that he does that goes unseen so I hope he is recognized for his efforts. It is truly a night and day difference to how the property and people are cared for. Thank you Brandon! Read More about Huge improvementBy: Anonymous Verified Resident
Amazing Front Office Employees
Brandon B, Angela S & Brandon R have been exceptional!By: Gwenda Smith Verified Resident
Amazing Front Office Employees
Brandon B, Angela S & Brandon R have been exceptional! From our very first encounter with the Leasing Office each and ... every one of them have been very warm, welcoming, professional and SO very helpful. In fact all your employees that we have come across, maintenance, janitors etc are so helpful and friendly . Read More about Amazing Front Office EmployeesBy: Neville Smith Verified Resident
Applying Resident
I had an exceptional experience with Angela S during the tour! Their knowledge about the property and enthusiasm for showing ... us around really stood out. They answered all our questions patiently and provided insightful information about the amenities and neighborhood. Their friendly demeanor and professionalism made us feel comfortable throughout the process. I'm confident that their dedication and assistance will make our move-in process smooth. Looking forward to becoming a part of this community thanks to Angela S! Read More about Applying ResidentBy: Andrew R.
Noticeable Improvements
We have lived here for several years and have seen the ups and downs at 77 Central. Since Brandon has taken over as our manager, ... there have been noticeable improvements… He’s doing a great job in adding special touches and in addressing both current previous issues and in the care In communications that he is showing for the residents… we’re lucky to have him. Also, a big shout out to Johnathan and Chandler for doing a great job with the maintenance. Read More about Noticeable ImprovementsBy: Michael V Verified Resident
Great On-site Manager & Team
I’ve lived here at 77 Central for nearly 5 years. Currently, we have a super manager, Brandon Brunelle, who has turned this ... place around. Angela is also terrific and the newerBrandon on staff is great too! I much appreciate their Read More about Great On-site Manager & TeamBy: Anonymous Verified Resident
New Resident
I have had a wonderful experience at 77th Central. I moved from out of state and the team (especially Angela) was so helpful ... with providing pictures and information on units to help me choose an unit just perfect for me! I noticed a leak under the kitchen sink my first few weeks after move-in but maintenance resolved it in a timely manner. Everyone I've met in the building has been very nice and the location is great! Gyms, restaurants and grocery stores are in walking distance. The complex is very secure and I have had no issues with packages being stolen. So far, great place to live! Read More about New ResidentBy: RB Verified Resident
Source: Property SiteJonathan, Maintenance Manager
Every time I encounter Jonathan, he is always polite, personable, pleasant and helpful. He knows the 77 Central building ... well. Recently, he remedied a challenging issue with an amazing attitude and was quite swift in resolving the matter. He's a gem to this community with his knowledge base and can do attitude! Give him a raise! Read More about Jonathan, Maintenance ManagerBy: Kelleigh Barrigan Verified Resident
Source: Property SiteMove in
Thank you Michelle for your excellent customer service during our move in. We appreciate it very much. Thank you Angela for ... your end to end support from the time I visited the apartment to move in. Thank you Brandon, you and your team is AWESOME. Looking forward to our wonderful stay in 77Central Apartments. Read More about Move inBy: Sathyabama Gururajan Verified Resident
Source: Property SiteThe BEST property on Mercer Island
We have been at this property for almost 4 years. Stacy, the property manager, has been nothing but exceptional in accommodating ... our needs and making our stay here as effortless and pleasant as possible. The maintenance staff is also more than qualified and the building is always in immaculate condition. They promptly fulfill work orders and are very communicative and respectful. The management addresses any issues that arise in a timely manner and it is mostly quiet here. VERY appreciative of the staff here! Read More about The BEST property on Mercer IslandBy: Jeremy Barto Verified Resident
Wonderful maintenance on call.
Cheers to Ni for always fixing whatever is needed in a timely fashion.By: Denny Henkel Verified Resident
Maintenance Review
I recently had a plugged kitchen sink and put a maintenance request on my Portal. Knee contacted me the next morning to ... gather a few more details, then had Leonard come over within an hour or two and take care of the problem. The service response and concern for my problem exceeded my expectations and was greatly appreciated. Leonard was very professional and left everything as clean as one could expect. Thanks for the great service!!! Read More about Maintenance ReviewBy: Bob Oury Verified Resident
Source: Property SiteRapid Response
The washing machine became terminal and died. I filled out a maintenance request online and within a few hours the Maintenance ... crew arrived, looked it over and said they would order a new one. They provided us with an option to use another machine down the hall until the new one arrived. A few days later a new machine was installed. Their Rapid Response is greatly appreciated. All the staff at 77th is top notch. As a 3 year resident this has been a consistent characteristic of 77 Central staff. Thank You Read More about Rapid ResponseBy: Kort Verified Resident
Source: Property SiteDeck Cleaning
Recent request to have deck cleaned due to issues from power washing of deck above us.......quick response and well done...top ... notch!! Read More about Deck CleaningBy: Michael Vignieri Verified Resident
Super Impressed With Maintenance
The other day I had a drain issue, requested maintenance online, and everything was taken care of by the time I got back ... to the apartment. I had to look close to see if anyone had even been in my apartment! Everything taken care of like it never happened! Love our maintenance department! Read More about Super Impressed With MaintenanceBy: Bob Oury Verified Resident
Source: Property SiteLight replacement
thanks for the very quick replacement of the lights in my closet and nook area while I was out of town for a week. Always ... appreciate your quick response. Read More about Light replacementBy: Alan Schriber Verified Resident
This is a Nice Place to Live
I've been living here for total of 2.5 years, and have been happy living here. The units are built well and I have had minimal ... noise issues. The location is very convenient to both my office in Bellevue as well as downtown Seattle. Maintenance is very prompt and friendly, as are the office staff. Nice, courteous, mature neighbors too. People complain about the the cost of parking but it's affordable here versus say Bellevue or Seattle where it is much more. Read More about This is a Nice Place to LiveBy: KMack Verified Resident
Review from 7-11-2019 was mistaken
I wanted to rescind my negative review I placed yesterday. I was totally mistaken on what my deposit was and thought I was ... due back way more. I should have waited until I got in touch and verified to make a review. I am sorry about that. Not sure how else to rescind it. Read More about Review from 7-11-2019 was mistakenBy: Stuart A Moore Verified Resident
I would not live here again
I enjoyed living here but when I moved out they scammed me out of my deposit. They told me not to clean the place becasue ... there was a mandatory cleaning fee of $150. Then they took my whole deposit. Shady place. And no response until they sent me a bill. i WOULD NOT RECOMMEND DOING BUSINESS WITH THEM! Read More about I would not live here againBy: Stuart A Moore Verified Resident
Happy living in 77 Central
I've been living at 77 Central for almost 3 years and found it to be a friendly, fun and well designed building. The staff ... is excellent. I love the fact that the building and Mercer Island are so pet friendly. The building has an upscale hotel feel. My husband and I looked at many new apartment buildings and found 77 Central excelled. Another plus is location proximity to downtown Seattle or Belleview, with both cities just some 3 miles away... Read More about Happy living in 77 CentralBy: Michele Verified Resident
Source: Property SiteThank you
Thank you for coming in a changing the light bulbs today!!!By: Lucia Lacava Verified Resident
Source: Property SiteParking Lot Suggestion
It would be great to have the parking garage safe zone paint lines on the cement clearly marked for safe walking and transporting ... to tenants. Read More about Parking Lot SuggestionBy: Susan Christianson Verified Resident
Source: Property SiteBilling statements and Web are not Synch'ed
the Web site does not sync with the Yardi email bill. My email for November arrived October 20th indicating both utility ... and November rent. The website only indicated the utility bill and included the rent much later October 29th. This is confusing. Read More about Billing statements and Web are not Synch'edBy: Mark Shimizu Verified Resident
Source: Property Sitesecurity
Multiple Cases of bike and care thefts in the basement were never addressed by the previous ownership. A dedicated enclosed ... bike area would be a plus for residents as well as a video camera at the garage entrance. Read More about securityBy: Laurent Bourscheidt Verified Resident
Source: Property Site